Aged care regulation
This project examined the aged care regulatory framework and the role of regulation in the care of people with dementia and the compliance process for provider organisations.
Senior managers, policy experts, front line aged care staff from three leading aged care providers and care users were interviewed to gauge their opinions on the advantages and disadvantages of regulation and their effects on the quality of care and the effects of regulation.
The final report makes recommendations in four areas:
- Systems overlap, duplication and intent
- Regulatory clusters, innovation and consumer engagement
- Organisational differentiation and risk management
- Welfare markets and the role of regulation
The findings are being used to inform policy makers in government and regulatory bodies in the development of appropriate regulation that promotes seamless forms of care and support for those with cognitive decline and their carers.
- The role of regulation on aged and dementia care
- Exploring regulatory clusters in dementia care
- Organisational levels, strategies and design in the regulation of dementia care
- Misattention and problem solving in interactions between care workers and dementia care residents